HEPIC is a carrier-grade, vendor-agnostic telecom observability platform for capturing, correlating and analyzing VoIP and real-time communications - SIP, RTP, WebRTC and more.

How is HEPIC related to homer?

The two products share no code. HEPIC is built on HEP/EEP stack technologies pioneered by HOMER. HOMER remains 100% independent and open-source, while HEPIC adds carrier-grade scale, analytics and enterprise features available via commercial licensing - and sponsors HOMER.

Does HEPIC record conversations?

Privacy is important to us and by design HEPIC derives quality metrics (MOS, R-Factor, jitter, loss) from media streams without recording any audio. On-demand RTP recording is available when you explicitly enable it.

Can I deploy HEPIC on my own infrastructure?

Absolutely. HEPIC runs on-prem with bring-your-own storage and HEP/TLS encryption, or as a managed BYOC instance on hepic.cloud. Both scale to any volume.

Which tools can send data to HEPIC?

Any HEP/EEP-enabled source or supported SBC - including Kamailio, OpenSIPS, Asterisk, FreeSWITCH, RTPEngine, sngrep and heplify - HEPIC ships with HEPAgent, our most advanced packet capture agent.

How much does HEPIC cost?

Magnitudes less than our competitions with to our unmetered licensing model. Let our team of experts figure this out for you.

telecom observability

See every call.
Debug every stream.

hepic is carrier-grade VoIP & RTC observability - E2E capture, correlation and troubleshooting VoIP/IMS and WebRTC across distributed networks. Unmetered, Vendor-agnostic, passive and built to scale.

SIP / SIPSSS7 / ISUPRTP / RTCPRTCP-XR VQWebRTCIMS / DiameterOTEL

Deploy on-prem →Book a demo

100% designed and developed in EU (The Netherlands)

Call ID: [email protected]_b2b-1

ID	Method	Δ	Source	Destination	Size
1	INVITE	+0 ms	192.0.2.10:5080	192.0.2.20:5060	2238
--	SIP/SDP	+0 ms	192.0.2.10:31954	192.0.2.20:31954	--
2	100	+248 ms	198.51.100.7:5060	192.0.2.10:5060	925
3	100	+251 ms	192.0.2.20:5060	192.0.2.10:5080	1023
4	180	+249 ms	198.51.100.7:5060	192.0.2.10:5060	957
5	180	+251 ms	192.0.2.20:5060	192.0.2.10:5080	1055
6	200	+249 ms	198.51.100.7:5060	192.0.2.10:5060	2480
7	200	+250 ms	192.0.2.20:5060	192.0.2.10:5080	2578
8	ACK	+1 s	192.0.2.10:5080	192.0.2.20:5060	1741
9	BYE	+18 s	198.51.100.7:5060	192.0.2.10:5060	1121
10	200	+250 ms	192.0.2.20:5060	192.0.2.10:5080	884

INVITEsip:[email protected]:5061SIP/2.0

{
  "request-line": {
    "method": "INVITE",
    "uri": "sip:[email protected]:5061",
    "version": "SIP/2.0"
  },
  "headers": {
    "Via": {
      "transport": "UDP",
      "host": "192.0.2.10",
      "port": 5080,
      "branch": "z9hG4bK3365.2469d7e5"
    },
    "From": {
      "user": "+12025550110",
      "host": "192.0.2.10",
      "tag": "Lhnpklph"
    },
    "To": {
      "user": "+12025550120",
      "host": "198.51.100.7"
    },
    "Call-ID": "[email protected]_b2b-1",
    "CSeq": {
      "seq": 3744,
      "method": "INVITE"
    }
  }
}

// SDP · application/sdp

v=0
o=+12025550110 8000 8000 IN IP4 192.0.2.10
s=SIP Call
c=IN IP4 192.0.2.10
t=0 0
m=audio 18000 RTP/AVP 0 8 18 101
a=sendrecv
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20

10 messages · 1 legcorr-id 0xH3P1C · captured live

↑ drag the window · switch tabs - this is hepic

§01Why hepic

Six ways hepic changes how you run real-time communications

From first packet to business analytics - a single observability layer for every protocol on your network.

Accelerate monitoring & troubleshooting

Perpetual capture systems record every session so you can investigate complex network behavior long after the call ended - no reproduction required.

Enforce privacy-friendly media QoS

The RTP agent derives jitter, RTT, loss and skew plus MOS / R-Factor scoring from media streams - quality insight without storing the audio.

Unify distributed architectures

Deploy swarms of lightweight HEP agents across every monitored stack and correlate them into a single coherent view of your network.

Reduce troubleshooting risk

Passive, out-of-band monitoring means you diagnose production without remote shells or touching the live signaling path.

Run network & business analytics

OpenTelemetry-compatible collection aggregates logs, metrics and traces across protocols, regions and customers in real time.

Integrate with third-party products

A vendor-agnostic REST API with native partitioning lets hepic feed dashboards, alerting and data lakes you already run.

§02Capabilities

Everything the modern telco needs, in one stack

hepic is a framework designed to capture, correlate, score and export - saving human time without bolting together separate tools.

hepic UI showing a call search, a SIP flow ladder, and a parsed INVITE message.

LIVE

Real-time session tracking

Follow live calls end-to-end with e2e cross-protocol correlation, deep packet inspection and ladder-style diagrams.

PROTO

Multi-protocol in & out

SIP (SIP-T/SIP-I), SS7/ISUP/SIGTRAN, IMS/Diameter, MEGACO/MGCP/NGCP, RTP/RTCP, RTCP-XR, QOS and WebRTC events - one pipeline.

MCP

Native MCP for agents

Instant integration with any modern agent. LLM-backed search and analytics, cloud or local models - first-party MCP, no glue.

OTEL

OpenTelemetry collector

hepic is an OpenTelemetry-compatible collector and can receive logs, metrics and traces.

RTP

Media interception

On-demand RTP recording and voice-quality scoring without persisting raw audio.

SCALE

Native partitioning

Time- and tenant-partitioned storage keeps queries fast as data grows without limit.

ANALYTICS

Analytics

Analyze and alert on Proxy/SBC/Trunk performance and call quality in real time.

CLUSTER

Distributed & clustered

Run across nodes and regions with fan-out queries and config replication.

API

REST API, integration-ready

Everything in the UI is an API call - automate, embed and export anywhere.

§03Protocols

One pipeline. Every protocol on the wire.

hepic is protocol-agnostic by design - signaling, media and metadata are indexed and correlated together.

SIP / SIPSSession signaling

SS7 / ISUPLegacy interconnect

IMS / DiameterIMS signaling

RTP / RTCPMedia transport

RTCP-XR VQVoice quality

WebRTCBrowser RTC

OTELLogs, metrics, traces

REST / MIManagement

signalingmediametadata & control

§04HEP clients

Universal where VoIP already runs

HEP is universally available in the major open-source VoIP projects, and adopted by commercial SBC and IMS vendors. Point any of them at hepic.

Open source VoIP

Native HEP clients ship in the major open-source stack - SIP proxies, PBXs, media engines and capture tools. No proprietary probe required.

Commercial SBC & IMS

HEP is also adopted by commercial SBC and IMS vendors. Stream from Sansay, Ribbon, Sonus, Avaya and others on the same envelope.

KamailioOpenSIPSAsteriskFreeSWITCHRTPEngineDrachtioreSIProcatePartySIPsipgrepsngrepheplifyCaptagentHEPAgentSansayRibbonSonusAvaya

Native HEP clients · see the full list at awesome-hep

§05Real-time

Watch your network the way hepic does

Every call, scored and searchable the instant it happens. Color-coded by session, with live voice-quality (MOS) and call state - the same view your NOC lives in.

Live capture · last calls

Date	From User	RURI User	Source IP	MOS	Duration	Status
17:05:32	+12025550110	+12025550120	192.0.2.10	4.41	03:14	Finished
17:05:30	+12025550131	+441632960140	198.51.100.7	3.72	00:48	Finished
17:05:28	+13105550182	+12025550120	192.0.2.44	4.32	12:02	Finished
17:05:27	+12025550150	+498912345	203.0.113.9	2.41	00:09	Failed
17:05:25	+14155550143	+12025550120	192.0.2.61	—	00:00	Ringing
17:05:22	+12025550199	+34911223	198.51.100.7	4.49	07:51	Finished
17:05:20	+447700900461	+12025550120	203.0.113.21	3.18	01:37	Finished
17:05:18	+12025550117	+12025550120	192.0.2.10	4.38	05:09	Finished

§06Deploy

On-prem or cloud - production-ready in minutes

Same platform, your choice of operations. Any size, any scale, with end-to-end HEP/TLS encryption.

self-hosted

hepic On-Prem

Run hepic inside your own infrastructure with full control over data residency and scale.

End-to-end encryption with HEP / TLS
Production-ready within minutes
Bring-your-own storage, any size & scale
Air-gap and sovereign-cloud friendly

Book a consultation →

co-managed

hepic K8s

Run hepic inside your own Kubernetes cluster with full control over data residency and scale.

Cloud Native Deployment
Production-ready within minutes
Bring-your-own storage, any size & scale
Air-gap and sovereign-cloud friendly